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If We Change Your Booking
As arrangements are made many months in advance, we must reserve the right to make changes to brochure or web site and holiday details both before and after your booking has been confirmed. We will endeavour to advise you of any changes to your Thailand holiday as soon as possible if there is time to do so before departure. Occasionally, it is necessary to make a significant change to a holiday. An example of a significant change is changing your holiday resort.
In the event of such a significant change to your holiday we will give you the choice of either accepting the changed arrangements, accepting an offer of alternative holiday arrangements if available subject to new price or cancelling your holiday and receiving a full refund of all money paid to us.
In addition, if we are forced to make a significant change within eight weeks of departure we will pay compensation in accordance with the table set out below except where the change is made as a result of "force majeure".
Circumstances amounting to "force majeure" include any events which we or the supplier of services in question could not even with due care, foresee of forestall, such as war or threat of war, civil strife, natural or nuclear disaster, industrial disputes, terrorist activity, adverse weather conditions, fire and all similar events.
Period before scheduled departure within which a significant change is notified to you or your travel agent |
Compensation per adult
(pro rata for children granted discount) |
If You
Cancel |
If You
Travel |
More than 56 days |
Nil |
Nil |
43-56 days |
£5 |
£10 |
29-42 days |
£10 |
£20 |
15-28 days |
£15 |
£30 |
0-14 days |
£20 |
£40 |
Free places will not receive any compensation. |
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